Privacy Policy
Effective Date: October 23, 2024
Azumo LLC ("we," "us," "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you browse our website or engage our services (collectively, the "Services"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our Services. If you still have questions or concerns, please contact us at hello@azumo.com.
1. What Information Do We Collect?
Personal Information Provided by You. We collect personal information that you provide to us. This information may include:
- Name
- Billing Address
- Telephone Number
- Job Title
- Email Address
- Username
- Password
Business Information. As a software development company, we may collect:
- Project Specifications
- Source Code
- Technical Documentation
Sensitive Information. We do not process sensitive personal information such as social security numbers, credit card or bank account numbers, health and medical data, or criminal background checks.
All personal information that you provide to us must be true, complete and accurate and you must notify us of any changes to such personal information.
Information Automatically Collected. We automatically collect certain information when you visit, use, or navigate the Services. The information does not reveal your specific identity, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
2. How Do We Use Your Information?
We use the information we collect in the following ways:
- Provision of Services: We use your information to fulfill the purposes for which you provide it, including creating and managing your account, providing you access to our Services, and responding to your inquiries.
- Customer Support: We may process your information to respond to your inquiries and solve any potential issues you may have with the Services.
- Administrative Information: We may process your information to send you details about our products and services, changes to our terms and policies and other similar information.
- Billing and Transactions: We utilize reputable third-party payment processors, including Stripe, to securely handle payment transactions. We do not store your full bank account or credit card details on our systems.
- Note Taking: To enhance the quality and efficiency of our services, we may utilize automated meeting note-taking tools. Access to this data is strictly limited to authorized personnel.
- Service Improvement: We may use your information to improve the quality and functionality of our Services, analyze trends, and develop new features.
- Legal Compliance: We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish or defend our legal rights.
- Marketing and Promotional Campaigns: We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
We may use your mobile phone number for SMS messaging based on your opt-in consent. We will not share, sell, or otherwise disclose your mobile phone number to third parties, affiliates, or for any promotional or marketing purposes.
3. What Legal Bases Do We Rely On to Process Your Information?
We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with Services to enter into or fulfill our contractual obligations, to protect your rights or to fulfill our legitimate business interests.
If you are located in Canada, we may process your information if you have given us express consent to use your personal information for a specific purpose, or in situations where your permission may be inferred. You can withdraw your consent at any time.
For individuals in the European Union (EU), we process your personal information in accordance with the General Data Protection Regulation (GDPR). We will obtain your explicit consent for the collection and processing of your personal data, except where another legal basis for processing is applicable.
6. Data Security Measures
We take the security of your information seriously and use commercially reasonable safeguards to protect your data. We use encryption and secure access protocols to ensure that your information is protected during transmission and storage. However, no security system is completely foolproof, and we cannot guarantee the absolute security of your information.
For individuals in the EU, we will notify you and the appropriate regulatory authorities of any data breach that is likely to result in a risk to your rights and freedoms, in accordance with GDPR requirements.
7. How Long Do We Retain Your Information?
We will retain your personal information for as long as your account is active or as needed to provide you the Services, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
8. Do We Collect Information From Minors?
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18 without parental consent, we will deactivate that account and delete that information as quickly as possible.
9. What Are Your Privacy Rights?
Depending on your state of residence in the U.S. or in some regions, such as Canada, you have rights that allow you greater access and control over your personal information. You may review, change, or terminate your account at any time, depending on your country, province or state of residence.
In some regions, like Canada, you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.
For individuals in the EU, you have additional rights under GDPR, including the right to be forgotten, the right to data portability, and the right to be informed about any automated decision-making that is used.
Withdrawing Your Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact information provided herein.
Opting Out of Marketing Communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in emails we send, or by contacting us using the contact information provided herein.
If you have questions about your privacy rights, you may email us at hello@azumo.com.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a "Do-Not-Track" ("DNT") feature or setting you can activate to signal your privacy preferences not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard exists for recognizing and implementing DNT signals. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
11. Do United States Residents Have Specific Privacy Rights?
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of or delete your personal information. These rights may be limited in some circumstances by applicable law.
Your Rights include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if used for targeted advertising, the sale of personal data, or profiling
Exercising Your Rights: To exercise these rights, please contact us at:
Azumo LLCEmail: hello@azumo.com
Mailing Address: 3130 Alpine Road, Suite 288, PMB 485, Portola Valley, CA 94028
12. Recruiting Policies
In connection with our recruiting activities, we may collect and process personal information from job applicants and potential consultants to manage the recruitment process. Information we collect during recruitment includes:
- Contact details (name, address, email, telephone number)
- Professional qualifications (resume, cover letter, educational background, professional certifications)
- Employment history
- References and other information included in a resume
- Information from interviews and phone screenings
- Information related to the assessment of your application, including background checks, where permitted by law
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of this policy will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, or to review, update or delete your personal information, please contact us at:
Azumo LLCEmail: hello@azumo.com
Mailing Address: 3130 Alpine Road, Suite 288, PMB 485, Portola Valley, CA 94028
